Dr. Amber Gul Rashid

                         Email: arashid@iba.edu.pk

Education:

· PhD Business and Management; University of Salford; UK

The Offshore Outsourcing of IT Services – A New Service Development Perspective (Marketing & IT); (Viva 2010; Degree Ceremony 2011)

· 2001 MSc Computation; UMIST; UK

· 2000 BA (Hons.) Business Studies; University of Sheffield, UK

· 1997 International Baccalaureate, UWC of the Atlantic; Wales, UK

· 1995 Matriculation (Science); Mama Parsi, Karachi, A-1

Work Experience:

· Institute of Business Administration (IBA), Karachi; 2011 – ongoing; Assistant Professor

· Shell, Netherlands; 2003 – 2011; various roles

· Salford University, UK; Part time Lecturer/Tutor

· Birkbeck College, UK; Ethnic Minority Community Project Interpreter (NESS)

· Salford University Academic Division; Undergraduate Registration

· Salford University; Researcher for MBA improvement and AMBA accreditation

· Towsure Products Ltd., UK; Telesales, Database entry, Customer Service

· Oxfam: UK; Volunteer

· Pakistan Muslim Community Centre (PMC); Volunteering with ethnic minority children

· University of Sheffield; Student Ambassador

· Atlantic College Social Service; Volunteering with disadvantaged/disabled groups

Other Experience:

· Spoke to the British members of Parliament on behalf of the Students of the UK

· Model United Nations’ Student Press Delegate; Wales, UK

· Actively participated in the organisation of various ‘Developmental Economics’ conferences in the UK with speakers such as Douglas Hurd, Susan George, Jeremy Bowen, etc.

· Various Vice President’s (VP) Awards from Shell

· Various courses on Diversity and Inclusiveness, Cultural Communication, Negotiation, Interpersonal and Presentation Skills, Dealing with Emergent Change, Coaching, etc.

· Volunteering with Shell Tameer

Conferences & Publications:

I have attended a number of conferences, seminars, workshops and colloquiums and written blogs on websites. The following presentations/papers are a selection:

· Rashid, A. G. The Offshore Outsourcing of IT Services From A New Service Development Perspective, The Proceedings of 11th International Conference Marketing Trends, 2011, Paris-Venice, ed. Jean-Claude Andreani and Umberto Collesei, Paris-Venice: Marketing Trends Association (accepted but conference in 2012)

· Rashid, A. G. Offshore Outsourcing of IT Services as New Service Development - The Role Of Change and its Management; Journal of Organizational Change Management (accepted but will be published in 2012)

· Rashid, A. G. The Journey to a Methodological and Analytical Framework – A Personal Story of Research, Interdisciplinary Journal of Contemporary Research in Business, 3: 6; 2011; 70-84

· Rashid, A. G. The Virtual Servicescape - Online Brand Management Guest Lecture at IBA; Karachi; 2011

· Rashid, A. G. Introduction to Qualitative Research Guest Lecture at IBA and Iqra University; Karachi; 2011

· Hoekman, M. and Rashid, A. G. Supportability: The Delivering to a Better Ending – Delivering Sustainable Solutions; Project Delivery Conference; Netherlands; 14-15 October 2010

· Rashid, A. G. Quality in terms of Strategic Decision Making in New Service Development; Institute of Quality Assurance (IQA) – Greater Manchester Branch Presentation; 2003

· Wilson, D. F. & Rashid, A. G. Objective Involvement and Professionalism: Researching Management in the Real World, in Remenyi, D. (ed.), “Proceedings of the European Conference on Research Methodology for Business and Management Studies”, Reading University, UK; 29-30 April 2002: 481-492 [ISBN 0-9540488-3-0]

· Rashid, A. G. New Service Development and Strategic Decision Making; PhD Colloquium Presentation; Reading University, UK; 2002